Cold and flu symptoms
Cough, congestion, sore throat, fever or other respiratory symptoms that are not severe.
Timely care for everyday concerns
Walk-in care when you need it
Visit our walk-in clinic in Toronto for a new, non-emergency illness or minor injury and a clear path to the next step.
01
Non-emergency care
Assessment for everyday illnesses and minor injuries.
02
Call before visiting
Daily capacity and wait times can change.
03
Bring your health card
Have identification and medication details ready.
!
Not for emergencies
Call 911 for severe or life-threatening symptoms.
Everyday medical care
A practical option for new, non-urgent concerns.
Our walk-in clinic offers assessment when a health concern needs attention but is not an emergency. A clinician will listen, assess the concern and explain an appropriate next step.
Walk-in care is focused on the concern that brought you in that day. Depending on the assessment, next steps may include treatment, testing, a referral or follow-up with a family doctor or another healthcare service.
Common reasons to visit
Care for many minor illnesses and injuries.
This is a general guide, not a diagnosis. The clinic may recommend a different care setting after learning more about your concern.
Minor infections
Ear discomfort, mild eye concerns and other possible minor infections requiring assessment.
Rashes and skin concerns
New minor rashes, irritation, insect bites or localized skin changes.
Digestive concerns
Mild nausea, stomach upset, diarrhea or constipation without emergency warning signs.
Urinary symptoms
Burning, frequency or discomfort that may need testing and treatment.
Minor injuries
Small cuts, bruises, mild strains or sprains that do not appear severe.
Headaches and discomfort
New mild headaches or localized discomfort without sudden or severe symptoms.
General new concerns
A recent non-urgent health change that would benefit from clinical assessment.
Your visit
What to expect at the clinic.
Every visit is different, but the process usually follows these four simple stages.
- 01
Check availability
Call or send a request so the clinic can share the current intake options.
- 02
Complete intake
Provide your contact information, health card and the general reason for your visit.
- 03
Meet a clinician
Discuss the concern, relevant history, allergies and current medications.
- 04
Leave with a plan
Review treatment, testing, referral or follow-up recommendations before you go.
Prepare for your visit
Bring the details that help us understand your care.
A few essentials can make intake smoother and help the clinician review your concern efficiently.
Valid health card
Bring your Ontario health card and photo identification when requested.
Medication information
Bring an up-to-date list of prescriptions, non-prescription products and allergies.
Relevant records
Bring referral notes, recent results or forms connected to the concern if available.
Current precautions
Tell the clinic before arrival about fever, cough, vomiting or a possible contagious illness.
Choosing where to go
Match the care setting to your needs.
If you are unsure, call Health811 at 811 for free, confidential advice from a registered nurse, available 24 hours a day.
Walk-in clinic
A new minor illness or injury needs timely assessment, but there are no emergency warning signs.
Request a walk-in visit →Family medicine
You need continuity, preventive care, chronic-disease management or follow-up over time.
Explore family medicine →Emergency care
Symptoms may be life-threatening, severe or rapidly worsening and should not wait for clinic intake.
Call 911 or go to an emergency department.Need help deciding? Learn about Ontario Health811 or call 811.
Emergency warning
Some symptoms should never wait for walk-in care.
Call 911 or go to the nearest emergency department for severe chest pain, significant trouble breathing, loss of consciousness, new confusion, signs of stroke, uncontrolled bleeding or another potentially life-threatening concern.
Do not submit an online request or wait at the clinic during an emergency.Walk-in clinic FAQs
Helpful answers before you visit.
Availability, eligibility and fees can vary. Contact the clinic when you need details about your specific visit.
View all clinic FAQsWalk-in availability may be offered without a scheduled appointment, but daily capacity changes. Calling or sending a request before travelling is recommended.
Bring your health card, photo identification when requested, medication and allergy information, and any relevant notes, forms or recent results.
No. Some concerns require testing, referral, a longer appointment or ongoing follow-up with a family doctor or another service.
Tell the clinic before arriving if you have cough, fever or another potentially contagious illness so the team can explain current precautions.
Waits depend on demand, staffing and clinical priority. The clinic cannot guarantee a specific time until the intake process is complete.