Community-focused primary and allied health care

A doctor reviewing diagnostic images and a patient record

Clearer answers and appropriate next steps

From uncertainty to the right next step.

Access diagnostic and referral services in Toronto, beginning with an assessment to determine whether testing, imaging or specialist input is appropriate.

01
Clinical question first

Testing is most useful when it addresses a clear symptom, risk or care decision.

02
Appropriate next step

The assessment guides whether testing, monitoring or specialist input is needed.

03
Connected follow-up

Results need interpretation in the context of your health and original concern.

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External timelines vary

Testing sites and specialist offices manage their own booking and wait times.

Clearer answers and appropriate next steps

Choose the investigation that can meaningfully guide care.

Laboratory testing, imaging and specialist referrals are most helpful when they answer a focused clinical question after your symptoms, history and previous results are reviewed.

A requested test or referral is not automatically the safest or most useful option. The clinician may recommend a different investigation, observation, treatment trial, follow-up visit or urgent assessment based on the clinical picture.

Pathways to further care

Eight ways an assessment may lead forward.

The appropriate pathway depends on the concern, urgency, previous evaluation, eligibility and whether the result is likely to change care.

01

Laboratory testing

Blood, urine or other specimen testing when results can clarify diagnosis or monitoring.

02

X-ray or ultrasound

Community imaging requests selected for the body area and clinical question being assessed.

03

CT or MRI

Advanced imaging requested when clinically indicated and subject to facility triage.

04

Specialist consultation

Referral for focused expertise, procedures or management beyond primary-care scope.

05

Specialized programs

Connection to condition-specific clinics, screening pathways or centralized intake services.

06

Allied health support

Referral or recommendation for therapy, rehabilitation or another regulated health service.

07

Abnormal-result follow-up

Additional testing, consultation or monitoring after an unexpected or changing result.

08

Ongoing monitoring

Planned investigations used to follow a condition, medication or treatment response over time.

Your diagnostic journey

From clinical question to interpreted result.

A requisition or referral is one stage of care. Booking, preparation, completion, reporting and follow-up all matter.

  1. 01

    Complete an assessment

    Review symptoms, history, examination findings and any previous investigations.

  2. 02

    Choose the next step

    The clinician identifies the test, imaging or referral most likely to inform care.

  3. 03

    Arrange the service

    Follow booking and preparation instructions from the laboratory, imaging site or specialist.

  4. 04

    Review the outcome

    Confirm how results will be communicated and whether a follow-up appointment is needed.

Prepare for assessment

Bring the context that helps avoid duplicate or unfocused testing.

Previous records and a clear symptom timeline can help the clinician understand what has already been evaluated and what question remains.

01
Symptom and care timeline

Note what changed, when it began, progression and treatment or assessment already received.

02
Previous results and images

Bring relevant reports, laboratory results or details of where prior imaging was completed.

03
Medication and health list

Include prescriptions, allergies, pregnancy possibility and conditions that may affect testing.

04
Current contact information

Confirm your phone, email and availability so external offices can reach you about booking.

While you wait

Know who to contact at each stage.

The referring clinic and external provider have different roles. Keep both informed when booking stalls or symptoms change.

Order sent, booking pending

External scheduling

Confirm whether the facility will contact you or whether you must call, and ask about preparation and cancellation lists.

View Ontario wait-time tools →
Test completed

Clinical result review

Ask the ordering clinic when results are expected and whether discussion requires another appointment.

Call about follow-up →
Symptoms become severe

Emergency care

Do not wait for an outpatient test, referral, booking call or result when symptoms may be life-threatening.

Call 911 or go to an emergency department.

Ontario wait-time data can support a conversation about options, but individual priority and timing depend on clinical triage and facility capacity.

Outpatient pathways are not emergency care

Do not wait for a requisition, referral or result.

Call 911 or go to the nearest emergency department for severe chest pain, major breathing difficulty, loss of consciousness, new confusion, signs of stroke, uncontrolled bleeding or another potentially life-threatening symptom.

If symptoms significantly worsen while you wait, contact an appropriate care service for reassessment.

Diagnostic and referral FAQs

Helpful answers about the next stage of care.

Testing and referrals are based on clinical need, while external providers determine acceptance, priority and scheduling.

View all clinic FAQs

You can discuss your request, but the clinician must determine whether it is appropriate and whether another investigation or pathway is more useful or safer.

Care starts with a conversation

Ready to plan your visit?

Send an appointment request online or call our clinic team for current availability and next steps.