Walk-in and same-day availability can change. Please contact the clinic or send an appointment request before visiting so our team can guide you to the right option.
Helpful information before your visit
Frequently asked questions
Find quick answers about booking, clinic services and what to expect. If your question is not covered, our team is happy to help.
Patient information
What would you like to know?
These general answers can help you plan a visit. Clinic availability, fees, eligibility, and appointment requirements should always be confirmed directly.
Need urgent help?
Call 911 or go to the nearest emergency department. Do not use the website form for emergencies.
Family practice enrolment depends on current provider capacity. Contact us to ask about availability and the next steps for joining a practice.
Coverage depends on the service and your eligibility. Some assessments, forms, treatments, or allied health services may not be insured. Please confirm coverage and any fees with the clinic before your visit.
Some concerns may be suitable for virtual care, while others need an in-person assessment. A clinic team member or clinician can help determine the appropriate appointment type.
Bring your health card if applicable, a current list of medications and allergies, and any relevant referral or test information. Please do not send private medical details through the website form.
The clinic offers a range of medical forms and assessments. Requirements, completion times, and uninsured fees can vary, so please contact us with the name of the form before booking.
Same-day care may be available, but it cannot be guaranteed. Availability depends on clinician schedules, service type, and clinical urgency. Contact the clinic as early as possible.
Prescription renewals require clinical review and are not automatic. A clinician may need an appointment, examination, or monitoring before prescribing, and prescribing always remains a clinical decision.
A clinician may order testing or make a referral when it is clinically appropriate. External providers manage their own booking processes and wait times.
Use the form only for basic contact, service, and scheduling preferences. Do not submit symptoms, diagnoses, medications, health-card numbers, or other sensitive health information through the general website form.
This website and its forms are not monitored for emergencies. Call 911 or go to the nearest emergency department for urgent or life-threatening concerns.
Contact the clinic as early as possible using the confirmed phone or contact method. The team can help you reschedule and explain any applicable cancellation policy.